About us
Built for one city, not fifty.
We have restored Mississauga properties since 2008, through the 2013 flood, three ice storms and eighteen spring melts. Same crews, same equipment, same phone number.
- 5.0 Google Rating From 312 reviews
- 45 Minute Response Citywide average
- 24/7 Live Dispatch Every day of the year
- 18+ Years Restoring Homes in Mississauga
Mississauga homes
About us
Mississauga's water damage restoration specialists
We opened in 2008 with one extraction truck working Port Credit and Lakeview basements. Eighteen years on, we still run our own crews, our own equipment and our own dispatch. A restoration job passed between three companies is a job where the drying log stops meaning anything.
Water damage is a measurement problem before it turns into a construction problem. We map moisture with thermal imaging, calculate the drying plan, then prove the result before anyone picks up a rebuild tool. Every reading gets logged, dated and handed to you and your adjuster at the end.
That single-crew model is what lets us promise a 45-minute citywide arrival at three in the morning. It covers emergency water damage restoration, structural drying and the rebuild that follows. One phone number covers you from the first call to the last coat of paint.
- IICRC-certified technicians on our own payroll, never subcontracted
- WSIB coverage and a $5M general liability policy on file
- Direct billing to every major Canadian insurance carrier
- Five-year written warranty on all restoration work
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45-minute response
Our crews leave from a Dundas Street West base in Cooksville. The citywide average is 45 minutes. That holds at any hour of the day.
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One crew, first day to last
The technician who maps the moisture works for the same firm as your carpenter. We hire no subcontractors. Not for any part of the job.
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Billed straight to your insurer
Your adjuster gets an Xactimate scope, dated photos and daily moisture logs. Most Mississauga homeowners pay nothing but the deductible.
How we work
Three rules we never bend
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Measured, not guessed
Every drying decision traces back to a reading we can show you on paper.
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Answerable in person
One project lead owns your job start to finish, and you get that person's direct number.
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Honest about scope
We say so and charge accordingly, if your loss needs less than a full remediation.
Our history
Eighteen years,
one postal region.
Growth in this industry usually means franchising, then handing the work to whoever happens to be closest. We went the other way. Stay small enough to know every street in Mississauga, and deep enough to own every piece of equipment that lands on your job. Every technician is covered by the Workplace Safety and Insurance Board.
- 2008
One truck, one city
Started in Lakeview with a single extraction unit and a flat refusal to subcontract any of the work.
- 2013
IICRC certified firm
Full WRT, ASD and AMRT certification across every technician, plus our first fleet of LGR dehumidifiers.
- 2017
24/7 live dispatch
Overnight answering services dropped in favour of restoration managers on rotation. No call centre since.
- 2021
Dundas Street base
Moved to 166 Dundas Street West in Cooksville, central to the city, which cut average arrival to 45 minutes.
- 2026
312 five-star reviews
Eighteen years on, still one company from the first phone call through to the last clearance reading.
4 reasons Mississauga homeowners pick us
Why choose our
Mississauga water
damage crew
18 years of drying Mississauga homes. Every technician sits on our own payroll rather than a subcontractor's. We set LGR dehumidifiers to a calculated plan instead of guessing, and log the readings daily. Fixed written scope, five-year workmanship warranty.
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18 Years, 4,000+ Losses
We have dried Port Credit bungalows, Erin Mills two-storeys and Malton walk-ups since 2008. Clay depth, sump load and sewer capacity shift block to block here. Our drying plan shifts with them.
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Five-Year Written Warranty
Every rebuild carries five years of cover. That means framing, drywall, flooring and finish carpentry. You approve a fixed written scope before the first tool leaves the truck.
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Licensed, WSIB, Insured
We hold IICRC certification in WRT, ASD and AMRT as a firm. Our WSIB certificate and $5M liability policy go out before we start. Ask for both on the first call.
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Checked By Third Parties
Independent labs handle clearance testing on every mould job, never our own swab. Our Google Reviews score sits at 5.0 across 312 ratings. Your adjuster can audit each moisture log.
Customer reviews
What Mississauga Homeowners Say
Recent feedback covering emergency call-outs, basement water extraction, mould remediation and insurance paperwork across the city.
5.0 out of 5 from 312 reviews
- Sarah Whitfield 2 weeks ago
Our upstairs supply line let go at 2am and the dining room ceiling came down with it. A crew pulled up forty minutes after I called. The daily moisture reports made our…
- Daniel Okonkwo 1 month ago
Third company we phoned. Only one that explained what a dry standard actually is. They found soaked subfloor under the hardwood that two other firms walked right past.…
- Priya Raghavan 1 month ago
Sewage backup in a finished basement. Easily the worst week of our year. The crew arrived fully suited and sealed containment before touching a thing. The room had no s…
- Marco Bellini 2 months ago
They ran the whole claim with my adjuster. I signed two forms and that was my entire part in it. Photos, scope and moisture logs went across without me chasing anyone.…
- Elena Kovac 3 months ago
Mould behind the laundry wall that had been spreading for years. Full containment and third-party clearance testing. The paperwork was clean enough that our sale closed…
- James Fitzgerald 3 months ago
Spring melt filled the basement twice in three years. They dried it out. Then they showed me why my sump setup kept failing and what a proper fix would cost. No upsell…
Every hour counts
Water never waits.
Neither do we.
Drywall wicks moisture upward at roughly 1 inch (2.5 cm) an hour, and mould takes hold inside 24 to 48 hours. Call now and a certified crew reaches your street tonight.
Contact
Talk to us
not a call centre.
Send emergencies to the phone line. A restoration manager answers it live at any hour and can dispatch a crew while you are still on the call. Email works for everything that is not urgent.
- 24/7 emergency line (877) 738-2893
- Email dispatch dispatch@waterdamagerestorationmississauga.ca
- Operations base 166 Dundas St W, Mississauga, ON L5B 2N6, Canada
- Hours Open 24 hours a day, 365 days a year
45-minute average arrival time across Mississauga. Call rather than type, if you are standing in water right now.
